For over 29 years, the Ingram family business has been providing professional roofing and renovation services throughout British Columbia. Our certified roofing installers are committed to delivering high-quality services by handling every aspect of your roofing project efficiently. Go through this page to get a glimpse of some of the reviews from our customers. Also, we encourage you to share your experience with us. You can send in your reviews to firstname.lastname@example.org or write us a Google Review. If you have any questions about the services we offer, please feel free to reach out to us.
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Professionalism / Punctuality / Quality / Responsiveness / Value
“Trevor came out and looked at my roof the same day that I called him. Gave me some different options the roof job. He was very knowledgeable and seems to know his stuff. A week later work started, and I meet the crew as they worked on my roof all very professional. I inspected the roof several times and found nothing wrong. They cleaned up the yard and in a short time the waste bin was gone to. Price was average for the quotes I received. I would recommend them and thanks Roof Rescue.”
– Garth C.
Commonwealth Rd, Kelowna
“Trevor reroofed our townhouse complex in Penticton in August and did a superb job! His quote was the only quote we received that included EVERYTHING, in detail, with Brand names and pricing. We knew exactly what we were getting! No ambiguity here! And at a fair price. Trevor is knowledgeable, professional and keeps his word. Kudos Trevor your team is one in a million!”
– Marla S.
Rigsby St, Penticton
Quick and Efficient
“Top notch, Professional, friendly, fast, explained all details; highly recommend!!! Would use again!”
– Elizabeth S.
McCullough Rd, Kelowna
“Great customer service and Trevor was very informative regarding the repair to be undertaken. Knowledgeable and friendly, and punctual.”
– Allen V.
Service Call, Peachland
“Trevor Ingram and his team at Roof Rescue were amazing. After trying to get our roof done for 3 years Trevor was a refreshing change; professional, knowledgeable and kept his commitments. All work was completed as specified with a personal follow visit by Trevor to make sure everything met his standards. Best of all you don't pay until the work is completed so no worries about losing a deposit. If you need your roof done call Trevor first. Thank you for my great new roof!”
– Patricia & Brian C.
Devon Court, Kelowna
“TI Roof Rescue was one of three companies I received a quote from. The first thing I would like to mention was the polite, professional approach to my request - a detailed quotation - followed up by phone calls from a very efficient young lady named Catherine. A binder was presented to my husband and I showing us samples of the shingles, a letter of introduction to us a potential client a confirmation of insurance letter, etc., etc.
That being said, we then had a young man called Billie, with his workers show up to do our roof. What a pleasure and a delight... This young man not only knew what he was doing - but went about his job with a zeal and a zest for life - obviously enjoying his job!! We had horrific hot days for him and his crew to work on our roof - which by the way is not an easy one to do - and at no time did he give me the impression he was hating it!! On the contrary - even apologized and asked me if it was okay for him to quit a bit earlier due to the intense heat one day.
We are extremely impressed with the end results and would have no hesitation in recommending this Company and its valuable employees to anyone. Thank you, Trevor, Catherine, Billie, Trevor and the other members of Staff.”
– Linda & John H.
Brent Rd, Peachland
“I recently had my roof done on my home. We received a fair quote from Trevor and had also had him referred to us by a friend. They (Billy and Trevor) did a great job and even went above and beyond what they had said they would do. I checked out the roof after they had finished it and it was quite clear that they knew what they were doing and with much confidence. I would have no problem referring them to anyone else. Thank you!”
– Michelle and Trent S.
Charleswood Dr, Kelowna
We Are Impressed
“My father in law called Trevor and was greatly impressed with his level of service, professionalism and speedy response. He wouldn't hesitate to recommend Trevor to his neighbors, friends and family.”
– David G.
Service Call, Upper Mission-Kelowna
Attention to Detail
“We found Trevor and TI Roof Rescue to be very professional, provided detailed contract and adhered to the contract. The job started and finished as stated. Made recommendations we had not thought of and followed the suggestions. The finished product is excellent.”
– Monty S.
Lawrence Lane, Vernon
“Thanks for the professional speedy service and quality work. I recommend your company every chance I get. Continued success!”
– Steve J.
Service Call, Kelowna
They Kept It Transparent
“Trevor and his crew are amazing. Trevor never upsells. He tells you what you need, what can wait, and gives you reasonable suggestions. The work is perfect, the clean up is perfect, the crew is perfect. He returns calls, shows up on time. I'm a single woman and often trades try to take advantage. Never with Trevor. This is my family's fourth roof with him in the last 18 months. I'm only sorry we're out of roofs. And wait until you meet Yoshi! Icing on the cake. Call Trevor first. Don't bother with anyone else. I give them 10 stars.”
– Lisa S
Katherine Rd, Kelowna
They Go the Extra Mile
“I called a lot of different roofing companies around Kelowna and surprisingly only got dead ends. After failed attempts, I found TI Roof Rescue and gave them a call. Boy am I happy I did because Trevor and Billy were absolutely amazing.
From the moment I spoke with them on the phone to the moment they left, Trevor and Billy went above and beyond to ensure our roofing experience was perfect. I was originally dreading the whole thing, but they made getting a new roof the easiest experience ever...period. They were extremely quick (had the whole thing done in less than a day) and kind and even threw in a solar powered fan for free (which has made a big difference in our house temperature btw). They always kept me up to date with what was going on and made me feel so reassured about everything.
I CANNOT stress it enough; these guys are the best of the best and really do go the extra mile to make sure you're satisfied and happy. Thank you, guys, so much for making the whole experience amazing! Extremely happy customers.”
– Alex E.
McClain Rd, Kelowna
The Right Roofing Company
“I feel lucky that I was given the name of TI Roof Rescue to do a recent roofing project. We had a relatively large garage which required shingling with about 1500 Sq. Ft. I asked around and was given the name of TI Roof Rescue by some other building professionals I was working with.
Once I met Trevor, I knew I was working with the right company. He has approximately 30 years experience and carries numerous certifications. Trevor gave us the very best advice on how to do our job properly. Their installer was a polite and a pleasure to work with. Once he was finished you would never know he was there, every bit of roofing debris was picked up and our yard was left, if anything, cleaner than when he arrived.
I would heartily recommend anyone looking to do a roofing project to work with Roof Rescue, they are professional and will satisfy any roofing project.”
– Ray F.
Allison Pl, West Kelowna
Pleased With the Service
“I am not one for writing reviews but felt the need to do so here. We had a leak in our roof due to a blown off roofing shingle. I had called 3 roofing contractors for estimates for a roof replacement. One didn't show up nor did I even get a call back.
When I called Roof Rescue and left a message with the receptionist, I had a call returned by Trevor within 1 hour and had an appointment arranged for the following day. I was pleased with his assessment as he mentioned with a little maintenance, I could get another few years out of my roof. Price was fair but the main reason I originally went ahead with them is because the other company that did show up gave me new roof quote and said I needed to have the whole roof replaced.
What I found interesting is that the blown shingle that broke off was sitting only a few feet from its original location. Trevor was the only one that came down and told me he placed it temporarily back in place and would keep the water out until I made a decision on my roof.
As a senior I felt I was treated fairly by a knowledgeable and trustworthy individual. I would not hesitate to recommend Roof Rescue to family and friends.”
– Wilfred D.
Service Call, Kelowna