For 30 years, the Ingram family business has been providing professional roofing and renovation services throughout British Columbia. Our certified roofing installers are committed to delivering high-quality services by handling every aspect of your roofing project efficiently. Go through this page to get a glimpse of some of the reviews from our customers. Also, we encourage you to share your experience with us. You can send in your reviews to firstname.lastname@example.org or write us a Google Review. If you have any questions about the services we offer, please feel free to reach out to us.
We will be pleased to assist you.
Professionalism / Punctuality / Quality / Responsiveness / Value
Most Professional Repair Company
"Roof Rescue (TI Roof Rescue Inc.) is undoubtedly THE BEST roof replacement/repair company in the Okanagan. Out of four different quotes, Roof Rescue provided the most professional and informative presentation package that included all the product material brochures with samples, warranty information and a detailed quote. After extensive research, I based my decision to use Roof Rescue as I felt 100% confident that they would be able to manage my project without any hassles or delays other than weather interruptions. Their men took tremendous pride in their work and completed my project within the short period of time they promised. Trevor, the owner/manager, oversaw the entire project and would inspect the work throughout the week. He did a final inspection to ensure the installation of my new roof met all the high standards they are committed to. They cleaned up around the house every day and did a thorough clean up after the roof was completed. My home looks stunning and I've already had several compliments from everyone in the neighbourhood. I would highly recommend Roof Rescue to handle any residential or commercial repair or replacement projects as they provided the best service, quality, and value."
– Deb F.
Gallaghers Forest, Kelowna
Knowledgeable and Honest Evaluations
"TI Roof Rescue will be on the top of my list for all my roofing needs from now on. No job is too small or too big for them. I am so impressed with their professionalism, honesty, experience, and attention to detail. I needed a roof inspection and Trevor was able to fit us in the day after I spoke with him on the phone. He was prompt and was able to complete the job very quickly. I can't tell you how relieved I was! These kinds of tasks are usually so overwhelming for me, but Trevor made it so easy. He is such a joy to work with and is extremely knowledgeable and honest in his evaluations. Thank you so much for making this experience so easy."
– Shannon, B.
Highly Recommended Them
“Trevor and his team were #1. We had our roof replaced and new gutters added in May. Billy is Trevor's lead hand and he worked very hard with his men. They did a top-notch job. Our flashing was replaced and painted. Trevor even had a special metal piece made to cover a previous patch that was not there before. He also went out of his way to add some mortar to an area we needed fixed. No charge. Billy also nailed some pieces that were loose for us under the roof on the top loft area we could never reach. (not part of the roofing) No charge. We highly recommend this Company. Our pictures have been added to their website. Thank you, Trevor.”
– Harry and Janet Y.
Flemish St, Kelowna
Quality Services and Products
“We were so pleased with the quality service and product we received. Trevor and his team worked cleanly and efficiently through the entire project. Great value for the amazing products used and the personal touch service from Trevor was above and beyond. Would highly recommend to anyone looking to support a great and professional local roofing business!”
– Jessica, M.
Highly Impressed With Their Work
“We called late Thursday afternoon and Trevor and his crew were out to have a look the very next afternoon. They didn't only look, they brought everything they anticipated it would take to fix our issue, based on my description, and fixed it right then and there! I was so impressed and relieved. Thank you, Trevor, I'll be recommending you all over town!”
– Shawn-Ann E.
Great Experience With Their Services
“We had a great experience with Trevor and his team. There were some challenges with the removal of our old tar and gravel roof but they took the time to do the job right and still came in at the quote price. I would easily recommend working with TI Roof Rescue. Thanks for the great work Trevor and Chad.”
– Brian B.
Flemish St, Kelowna
“My tenants called me to let me know there was a leak in the roof, so I had to find someone to fix it. I loved the website, so I called. Trevor was out to have a look the very same day and was able to fix the problem as well. I did not have to wait for him to return and schedule another time with my tenants for the repair. Awesome service highly recommend!”
Gordon Dr, Kelowna
Always Satisfied With Their Work
“Trevor and company have never let us down. We know we can call him, and TI Roof Rescue will come as soon as possible. He never leaves us wondering when our work will be done as he keeps in touch. They always clean up when done. Thank you Trevor and crew.”
Commonwealth Rd, Kelowna
Punctual and Efficient
“It’s truly difficult nowadays to find a trade that will actually show up on time and do what they promised. Trevor delivers over and above that. After being very happy with some work he did for me previously, I knew who to call when I found a hole in my roof during the rainiest June ever. I called at 4:30pm. Trevor showed up less than 24hrs later to fix it just in time for a torrential rainstorm. Don’t bother going anywhere else, Trevor is your guy!”
– Sophie G.
Extremely Professional Services
“Trevor at TI Roof Rescue came highly recommended from within the industry and he did not disappoint. Trevor is extremely professional; he knows his stuff and he provides excellent customer service.”
– Peter H.
Thoroughly Satisfied With Their Work
“Very competitively priced and efficient. Went above and beyond. Highly recommended!”
– Todd R.
Saucier Ave, Kelowna
Amazing Experience With Them
“Service from a bygone era. Couldn’t be more pleased. I deal with trades frequently. My life would be easier if I always had this experience.”
– Justin U.
Lanfranco Rd, Kelowna
“Trevor came out and looked at my roof the same day that I called him. Gave me some different options the roof job. He was very knowledgeable and seems to know his stuff. A week later work started, and I meet the crew as they worked on my roof all very professional. I inspected the roof several times and found nothing wrong. They cleaned up the yard and in a short time the waste bin was gone to. Price was average for the quotes I received. I would recommend them and thanks Roof Rescue.”
– Garth C.
Commonwealth Rd, Kelowna
“Trevor reroofed our townhouse complex in Penticton in August and did a superb job! His quote was the only quote we received that included EVERYTHING, in detail, with Brand names and pricing. We knew exactly what we were getting! No ambiguity here! And at a fair price. Trevor is knowledgeable, professional and keeps his word. Kudos Trevor your team is one in a million!”
– Marla S.
Rigsby St, Penticton
Quick and Efficient
“Top notch, Professional, friendly, fast, explained all details; highly recommend!!! Would use again!”
– Elizabeth S.
McCullough Rd, Kelowna
“Great customer service and Trevor was very informative regarding the repair to be undertaken. Knowledgeable and friendly, and punctual.”
– Allen V.
Service Call, Peachland
“Trevor Ingram and his team at Roof Rescue were amazing. After trying to get our roof done for 3 years Trevor was a refreshing change; professional, knowledgeable and kept his commitments. All work was completed as specified with a personal follow visit by Trevor to make sure everything met his standards. Best of all you don't pay until the work is completed so no worries about losing a deposit. If you need your roof done call Trevor first. Thank you for my great new roof!”
– Patricia & Brian C.
Devon Court, Kelowna
“TI Roof Rescue was one of three companies I received a quote from. The first thing I would like to mention was the polite, professional approach to my request - a detailed quotation - followed up by phone calls from a very efficient young lady named Catherine. A binder was presented to my husband and I showing us samples of the shingles, a letter of introduction to us a potential client a confirmation of insurance letter, etc., etc.
That being said, we then had a young man called Billie, with his workers show up to do our roof. What a pleasure and a delight... This young man not only knew what he was doing - but went about his job with a zeal and a zest for life - obviously enjoying his job!! We had horrific hot days for him and his crew to work on our roof - which by the way is not an easy one to do - and at no time did he give me the impression he was hating it!! On the contrary - even apologized and asked me if it was okay for him to quit a bit earlier due to the intense heat one day.
We are extremely impressed with the end results and would have no hesitation in recommending this Company and its valuable employees to anyone. Thank you, Trevor, Catherine, Billie, Trevor and the other members of Staff.”
– Linda & John H.
Brent Rd, Peachland
“I recently had my roof done on my home. We received a fair quote from Trevor and had also had him referred to us by a friend. They (Billy and Trevor) did a great job and even went above and beyond what they had said they would do. I checked out the roof after they had finished it and it was quite clear that they knew what they were doing and with much confidence. I would have no problem referring them to anyone else. Thank you!”
– Michelle and Trent S.
Charleswood Dr, Kelowna
We Are Impressed
“My father in law called Trevor and was greatly impressed with his level of service, professionalism and speedy response. He wouldn't hesitate to recommend Trevor to his neighbors, friends and family.”
– David G.
Service Call, Upper Mission-Kelowna
Attention to Detail
“We found Trevor and TI Roof Rescue to be very professional, provided detailed contract and adhered to the contract. The job started and finished as stated. Made recommendations we had not thought of and followed the suggestions. The finished product is excellent.”
– Monty S.
Lawrence Lane, Vernon
“Thanks for the professional speedy service and quality work. I recommend your company every chance I get. Continued success!”
– Steve J.
Service Call, Kelowna
They Kept It Transparent
“Trevor and his crew are amazing. Trevor never upsells. He tells you what you need, what can wait, and gives you reasonable suggestions. The work is perfect, the clean up is perfect, the crew is perfect. He returns calls, shows up on time. I'm a single woman and often trades try to take advantage. Never with Trevor. This is my family's fourth roof with him in the last 18 months. I'm only sorry we're out of roofs. And wait until you meet Yoshi! Icing on the cake. Call Trevor first. Don't bother with anyone else. I give them 10 stars.”
– Lisa S
Katherine Rd, Kelowna
They Go the Extra Mile
“I called a lot of different roofing companies around Kelowna and surprisingly only got dead ends. After failed attempts, I found TI Roof Rescue and gave them a call. Boy am I happy I did because Trevor and Billy were absolutely amazing.
From the moment I spoke with them on the phone to the moment they left, Trevor and Billy went above and beyond to ensure our roofing experience was perfect. I was originally dreading the whole thing, but they made getting a new roof the easiest experience ever...period. They were extremely quick (had the whole thing done in less than a day) and kind and even threw in a solar powered fan for free (which has made a big difference in our house temperature btw). They always kept me up to date with what was going on and made me feel so reassured about everything.
I CANNOT stress it enough; these guys are the best of the best and really do go the extra mile to make sure you're satisfied and happy. Thank you, guys, so much for making the whole experience amazing! Extremely happy customers.”
– Alex E.
McClain Rd, Kelowna
The Right Roofing Company
“I feel lucky that I was given the name of TI Roof Rescue to do a recent roofing project. We had a relatively large garage which required shingling with about 1500 Sq. Ft. I asked around and was given the name of TI Roof Rescue by some other building professionals I was working with.
Once I met Trevor, I knew I was working with the right company. He has approximately 30 years experience and carries numerous certifications. Trevor gave us the very best advice on how to do our job properly. Their installer was a polite and a pleasure to work with. Once he was finished you would never know he was there, every bit of roofing debris was picked up and our yard was left, if anything, cleaner than when he arrived.
I would heartily recommend anyone looking to do a roofing project to work with Roof Rescue, they are professional and will satisfy any roofing project.”
– Ray F.
Allison Pl, West Kelowna
Pleased With the Service
“I am not one for writing reviews but felt the need to do so here. We had a leak in our roof due to a blown off roofing shingle. I had called 3 roofing contractors for estimates for a roof replacement. One didn't show up nor did I even get a call back.
When I called Roof Rescue and left a message with the receptionist, I had a call returned by Trevor within 1 hour and had an appointment arranged for the following day. I was pleased with his assessment as he mentioned with a little maintenance, I could get another few years out of my roof. Price was fair but the main reason I originally went ahead with them is because the other company that did show up gave me new roof quote and said I needed to have the whole roof replaced.
What I found interesting is that the blown shingle that broke off was sitting only a few feet from its original location. Trevor was the only one that came down and told me he placed it temporarily back in place and would keep the water out until I made a decision on my roof.
As a senior I felt I was treated fairly by a knowledgeable and trustworthy individual. I would not hesitate to recommend Roof Rescue to family and friends.”
– Wilfred D.
Service Call, Kelowna